Support
Need a hand? Email support@pokersolved.com and we’ll get back to you, usually within a couple of days.
Frequently asked questions
How do I sign in?
On the login page, enter your email and password. On the web you can also continue with Google.
My confirmation code didn't arrive
When you create an account we email you a 6-digit code to confirm the address — enter it on the screen that follows sign-up. If it hasn’t arrived, check your spam or promotions folder, since the first email from a new sender often lands there. The code expires after 60 minutes; use Resend codeto get a fresh one. Still stuck? Email us and we’ll confirm you manually.
What's the difference between Free and Pro?
Every new account starts with 14 days of Pro — no card needed. After that, Free gives you 5 new heuristics a week, streak tracking and goals. Pro unlocks a fresh heuristic every day, deep-dive breakdowns with supporting graphics, tailored selection, and unlimited saves. See the plans.
How do streaks work?
Open the app on consecutive days (in your local timezone) to build your streak. The weekly row fills one cell per day and rolls over every seven days — your overall streak count keeps climbing.
How do I install Solved on my phone?
Solved is a web app you can add to your home screen. On Android, tap your browser menu and choose “Install app” / “Add to Home screen”. On iPhone, open it in Safari, tap the Share button, then “Add to Home Screen”. Daily reminders work once it’s installed.
How do I manage or cancel my subscription?
Go to Plans while signed in and choose “Manage subscription” to open the billing portal, where you can update payment details or cancel.
How do I delete my account and data?
Email support@pokersolved.com from your account address and we’ll remove your account and personal data. See our Privacy Policy for details.